Hear What Our Customers Have to Say

I had a great buying experience at this dealership. The staff went out of their way to find me the exact car that I wanted. The price was fair and they did not play any tricks with the numbers, as so many car dealers try to do. They were very easy to work with and never exerted pressure to "close the deal." I would definitely buy from them again.

Matt McBee

Highly recommend Wallace Subaru and specifically salesman Justin Quillen, who made the process of buying my first new car smooth and as stress-free as possible. Justin is a straight-shooter and very knowledgeable. I feel really good about my purchase. While we were in the showroom, another couple came by to congratulate us... they were buying their fourth Subaru.

Nancy Peterson

Buying my new 2014 Subaru Outback through Ben Lacey at Wallace Subaru of Johnson City was a great experience. Ben was very detailed, patient, and courteous. He took his time to make sure I got the car I wanted. Great experience!

Becky Dunkelberger

I was made to feel welcome at Wallace Subaru of Johnson City. Customer service is TOP NOTCH. Thank you, Stan Hilliard for a wonderful experience in buying my new Subaru Outback.

Lisa Mullins

Glenn was so helpful with our purchase of our 2nd new Subaru!! Glenn is one of the reasons we came back to this dealership to buy our Subaru. Thanks for having such great employees! Jill Weems

Jill Weems

My husband and I just bought our 4th Subaru from Beau Hicks at Wallace Subaru in Johnson City. We keep coming back to Beau because he always takes care of us. His knowledge and service are beyond that of any salesperson I've ever dealt with. He even takes the time to make sure our 4-year-old is happy. I will never drive anything but Subaru and Beau Hicks will always be who I come to. I can't recommend him enough.

Jena Burnop

My wife and I recently enquired on the Internet about purchasing a new Subaru Forester. Shawn Carr of Wallace Subaru contacted us and basically worked out the details of the trade on the phone. Other local Subaru dealers also contacted us but the details of any potential purchase were very vague. When my wife and I arrived in Johnson City (a very short trip from Asheville), we were greeted by name by Wallace sales force and Ben Lacey of Wallace handled the deal details. The deal was exactly that was discussed in the phone conversation!!We are extremely pleased by the professionalism and experience we had with Wallace Subaru and will recommend this dealership to others. We also will be purchasing our next car from these folks.Jim Webb

Jim Webb

Recently, I had the pleasure of buying a new Subaru at Wallace Imports in Johnson City, TN. I was pleasantly surprised that buying a car could actually be an enjoyable experience. I started my inquiry through the internet with Shawn Carr in the morning. By the afternoon, we had agreed upon a firm price, all via email. I tried a similar approach with other dealers, but found them to be slow in their responses or not willing to negotiate a fair price. Shawn made it extremely easy. Several days later, I arrived to pick my car up and was assigned to James Wolfenbarger who expertly guided me through the entire delivery process. The agreed upon price and terms were already printed out and there was no attempt to change anything. The general manager, Steve Moore, came by and sincerely thanked me for my business. Everyone I dealt with at Wallace was professional and they all worked well as a team. Buying a car on the internet is the way to go, especially when you work with folks like the ones at Wallace Imports. I will be back there again for my next Subaru!

David Greiner

I recently traded in my 2008 Impreza for a new XV Crosstrek. Glenn Landstrom was most helpful in finding something that suited my tastes and doing his best to assure me of a good deal. I would recommend this dealership to other friends and family in the future!

Ben Gibson

 Our first time ever test driving a Subaru was an incredible experience with Stan Hilliard. All car salesmen can take a lesson from this man. My husband and I hate going to car dealerships because of the typical vulture-like salesmen. Stan was the complete opposite. He told us the specs of the vehicle we were looking at (ones that we couldn't just read off the sticker in the window), gave us space and let us drive it by ourselves (which is a HUGE plus in our book) and when we returned he simply asked if he could get us the right price could he sell it to us today. When we said "no" he did not badger us at all - he gave us his card and said to contact him when we're ready. Because of our experience with Stan we will definitely be coming back to Wallace Subaru when we're ready to buy.

Brittany Lawing