Collision Center
Subaru Certified Collision Centers
We’ll return your Subaru to the way you love.
The certified advantage.
Did you know we have our own Subaru Certified Collision Center that provides professional, OEM-quality repairs specifically for Subaru vehicles? Our technicians are professionally trained and equipped to restore your Subaru to factory specifications – from oil changes and alignments to major repairs – just as you expect from our service center in Johnson City. We meet Subaru’s rigorous standards and use the proven fit and integrity of Genuine Subaru Collision Parts to help ensure your vehicle’s safety, appearance and performance are restored.
Our certified shop is called Wallace Subaru - Johnson City Collision Center and we’re located at 3101 E. Oakland Ave., Johnson City, TN 37601. We serve drivers from Bristol, Kingsport, Johnson City and nearby communities. Have questions? Give us a call or click below to schedule an estimate or body work.
Call: 888-514-8992
*If equipped. EyeSight is a driver-assist system that may not operate optimally under all driving conditions. The driver is always responsible for safe and attentive driving. System effectiveness depends on many factors, such as vehicle maintenance, weather and road conditions. See owner’s manual for complete details on system operation and limitations.
Why choose a Subaru Certified Collision Repair Center?
- Genuine Subaru Parts: We use original Subaru parts for all repairs, ensuring your vehicle’s integrity and long-term performance.
- Subaru-Trained Technicians: Our certified technicians have undergone extensive training on Subaru models and repair techniques.
- Subaru-Approved Technology: We employ Subaru-approved diagnostic tools and equipment to ensure every repair meets factory specifications.
- Protect Your Warranty: Repairs completed at a Subaru Certified Collision Center help protect your factory warranty, giving you peace of mind.
Whether you bought your Subaru new, used or leased, automotive insurance is required. When you contact your insurance provider after an accident, you have rights. For example:
- Your insurer may recommend a repair facility, but you have the right to decide where to have your Subaru repaired unless limited by your policy.
- You may request that your insurer and repair facility agree to use only Genuine Subaru Collision Parts for any replacements.
**For more information about collision parts, repair and your customer rights, visit crashrepairinfo.com
The type of parts used after an accident makes a big difference. Subaru strongly advises against using generic, recycled or non-original equipment body panels, bumpers or other parts. Using only Genuine Subaru Collision Parts helps ensure accurate fitment, renewed safety protection and a lasting repair.
Genuine Subaru Collision Parts are perfectly fitted to restore your vehicle’s original appearance. Generic collision parts may use different materials and techniques that lead to misaligned bodylines, creases, gaps and faulty trims.
Genuine Subaru Collision Parts are engineered to meet the same strict safety and quality standards as the original equipment parts on your vehicle. Our commitment to safety is demonstrated through rigorous testing.
The durability of Genuine Subaru Collision Parts comes from the materials and protective layers that help prevent corrosion. Engineers have tested these parts against aftermarket alternatives in real-world conditions, demonstrating superior low-speed and concentrated-impact resistance.
**Using generic replacement parts to repair vehicles equipped with Subaru EyeSight® may affect proper operation of its crash-avoidance features. Refer to the NHTSA and IIHS websites for complete safety ratings and more details.
| Monday | 7:30AM - 6:00PM |
| Tuesday | 7:30AM - 6:00PM |
| Wednesday | 7:30AM - 6:00PM |
| Thursday | 7:30AM - 6:00PM |
| Friday | 7:30AM - 6:00PM |
| Saturday | 8:00AM - 12:00PM |
| Sunday | Closed |
| Monday | 9:00AM - 7:00PM |
| Tuesday | 9:00AM - 7:00PM |
| Wednesday | 9:00AM - 7:00PM |
| Thursday | 9:00AM - 7:00PM |
| Friday | 9:00AM - 7:00PM |
| Saturday | 9:00AM - 7:00PM |
| Sunday | Closed |
| Monday | 7:30AM - 6:00PM |
| Tuesday | 7:30AM - 6:00PM |
| Wednesday | 7:30AM - 6:00PM |
| Thursday | 7:30AM - 6:00PM |
| Friday | 7:30AM - 6:00PM |
| Saturday | 8:00AM - 12:00PM |
| Sunday | Closed |
Service Amenities
- Animal friendly
- Children's play area
- 24/7 Online Scheduling
- Complimentary Wi-Fi and coffee
- Free shuttle or alternative transportation
- Open Saturdays